Warranty Policy
Effective Date: March 9, 2026
At Crafted Sheds, operated by Core Vital Strategies, LLC, we stand behind the quality of the products we offer. This Warranty Policy outlines the general warranty coverage that may apply to products purchased through CraftedSheds.com.
Because many of our products are manufactured by third-party suppliers and delivered directly to customers, warranty coverage may vary by product and manufacturer.
1. Manufacturer Warranties
Many products sold through Crafted Sheds include a manufacturer’s warranty provided by the original supplier.
These warranties typically cover defects in materials or workmanship under normal residential use for the period specified by the manufacturer.
2. What Is Typically Covered
Manufacturer warranties generally cover:
- Structural defects in materials
- Manufacturing defects
- Component failure under normal use
- Defects in workmanship during the warranty period
If a covered defect is confirmed, the manufacturer may repair or replace the affected component or product according to their warranty terms.
3. What Is Not Covered
Warranty coverage typically does not apply to:
- Improper assembly or installation
- Improper foundation or site preparation
- Failure to follow instructions
- Normal wear and tear
- Cosmetic imperfections
- Weather-related or environmental damage
- Unauthorized modifications
- Commercial use unless specified
4. Natural Material Characteristics
Products that include natural materials such as wood may show variations in color, grain, or texture. These are normal characteristics and are not considered defects.
5. Customer Responsibilities
Customers are responsible for proper installation, site preparation, and ongoing maintenance in accordance with manufacturer guidelines.
6. How to Submit a Warranty Claim
If you believe your product has a warranty-covered defect, please contact our support team with:
- Order number
- Description of the issue
- Photos of the defect
We will review your request and coordinate with the manufacturer when applicable.
7. Warranty Remedies
If a claim is approved, the manufacturer may provide:
- Replacement parts
- Repair guidance or service
- Product replacement
The specific resolution is determined by the manufacturer.
8. Limitation of Liability
To the fullest extent permitted by law, Crafted Sheds is not responsible for indirect or incidental damages, including labor, installation, delays, or related costs.
Our role is to assist customers with warranty claims and coordinate with manufacturers when applicable.
9. Additional Terms
Some products may include separate manufacturer warranty documentation. In those cases, the manufacturer’s terms will apply.
10. Contact Information
If you have questions or need assistance with a warranty claim, please contact us.
Crafted Sheds
Operated by Core Vital Strategies, LLC
customerservice@craftedsheds.com
(866) 567-8003